What is a “Means of Direct Contact”?
A means of direct contact is a little broader than just contact information, because it includes information that gives a way for a client or freelancer to be contacted outside of Upwork. Here are some examples:
Phone number
Email address
Physical address
Link to a contact form or form requesting contact information
Link to an applicant management system or means to submit a proposal or application outside of Upwork
Any handles, user names, or information that would enable a user to contact you on social media or another website or platform or application that includes a communications tool (Skype, Slack, or Wechat ID)