Guideline 2.3.3 - Performance - Accurate Metadata
We noticed that your screenshots do not sufficiently show your app in use. Specifically, your 12.9-inch iPad Pro screenshots show an iPhone device frame.
To help users understand your app’s functionality and value, your screenshots should highlight your app's core concept. For example, a gaming app should feature screenshots that capture actual gameplay within the app.
Next Steps
Please revise your screenshots to ensure that they accurately reflect the app in use on the supported devices.
Keep in mind the following requirements:
- Marketing or promotional materials that do not reflect the UI of the app are not appropriate for screenshots.
- The majority of the screenshots should highlight your app's main features and functionality.
- Confirm that your app looks and behaves identically in all languages and on all supported devices.
- Make sure that the screenshots show your app in use on the correct device. For example, iPhone screenshots should be taken on iPhone, not on iPad.
Resources
- To learn more about creating great screenshots for the App Store, see Optimizing Your App Store Product Page.
- To learn more about uploading screenshots, see App Store Connect Help.
Please see attached screenshots for details.
Since your App Store Connect status is Metadata Rejected, we do NOT require a new binary. To revise the metadata, visit App Store Connect to select your app and revise the desired metadata values. Once you’ve completed all changes, reply to this message in Resolution Center and we will continue the review.
Bug Fix Submissions
If this is a bug fix submission and you'd like to have it approved at this time, reply to this message in Resolution Center to let us know. You do not need to resubmit your app for us to proceed.
Alternatively, if you'd like to resolve these issues now, please feel free to resubmit. Let us know if you have any questions about the issues we found in our review.
You may appeal your app rejection if you believe this decision was made incorrectly. We also invite you to provide feedback on our review guidelines.