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Мы в Amixr.IO проксируем через себя IT инциденты и доставляем их клиентам в удобном виде. Я расскажу о том, почему вокруг обработки инцидентов такой хайп, что интересного можно узнать от сотен инстансов Grafana, или Aletrtmanager, покажу короткий action план по наведению порядка и о том, почему получать инциденты хорошо даже если Вы — бекендер.
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RED (Rates, Errors, Duration) is designed for monitoring microservices. RED gives you the framework to build alerting, monitoring and analysis into a flexible structure to meet the emerging needs of services-based cloud-native architectures and give you the capability to grow as your environment scales. By seeing multiple dimensions, we can monitor and focus to get to root cause faster, with less false positives and quicker resolution. We’ll look at how signals impact observability. The RED approach will help reduce your production issues and fail panics we all see.
RED (Rates, Errors, Duration) was a spinoff from Google’s Golden Signals designed for monitoring microservices. However, RED use has clearly demonstrated that the applicability is applicable to any services-based architecture. With RED, unlike the modern belief in observability, your architecture is watched from aspects of multiple dimensions. You receive alerts and indications not just from anomalies, but also from headache alerts. By seeing multiple dimensions of concerns, be they failures in service or activity to close to the edge of capability, these combined monitors and deep-dive, focused access get you to your root cause faster, with less false positives and quicker resolution.
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