Ветку на форуме апворка ты создавал, чтобы попробовать решить вопрос этот?
Hello Viktor Shavkutenko,
I’m writing to let you know that we attempted to verify your identity, but unfortunately one of your documents did not pass our review.
The ID you provided is acceptable; however, the statement you provided is not. The statement provided is missing the issuing company info. Also, we need to see pages 2 and 3 of your internal Passport.
Please note that the statement submitted must contain ALL information below:
- Date. Must be dated within the past 6 months
- Your name. If you live with someone you can send the statement in their name as long as their last/surname name matches the last/surname shown on your ID.
- Your address. The address on your statement must match your address on your Upwork profile. Your Upwork address is where you hold permanent residency.
- Company name. Company name (letterhead) must be visible for the company that issued your billing/financial statement.
- Company contact information. Address, phone number, or website for the company that issued statement must be visible.
Please also remember to not alter or crop your documents. Send original document images with all four corners visible.
Once you are ready to resend your financial statement, please submit it using this unique, secure link.
Once you have done so, please reply to this email and let us know so we can expedite your review process.
We appreciate your cooperation and look forward to your response.