Employees on Zoom’s engineering operations team have been adding servers and other equipment inside every one of the company’s 17 data center locations, Steckelberg said. Two more will become available this week or next week.
If one of the locations is getting swamped with networking traffic, it can send the load to the others. “In general, we architect our data centers and have built them so they run at 50% of peak capacity,” Steckelberg said.
In addition to beefing up its data centers, Zoom has also been increasing its capacity with its two cloud infrastructure providers, Amazon Web Services and Microsoft Azure, Steckelberg said.