Thank you for contacting PayPal regarding your case
I have reviewed your account and your case. To resolve that case faster please contact us over the phone with this information:
Would you be happy is the seller would give you a partial refund? What is the value of the missing items? To contact us by phone:
Log in to your account. Click Contact Us at the bottom of the page. Click Contact Customer Service Note your 'One-Time Passcode' and follow the on-screen instructions. A One-Time Passcode is a random number generated by our system that helps verify your identity and get faster support. The One-Time Passcode is valid for one hour. If it expires, you will need to go to the 'Call us' page again to find a new One-Time Passcode.