Abc:
Okay. I received answer from Bitmex support team Brad.
And I searched same situation, and the most of exchange center are support their customers in same situation. But from the Bitmex team, they 'WILL NOT help me' to withdraw my BCH deliberately.
I found a way provide by official BCH foundation to recover my BCH
And it takes only 3second to send information.
And plus, this is my private key so originally all users can have their own segwit address and can know it.
To get back my $5000 of BCH, all I need is my public key for segwit address. And which is really easy work for exchange center.
Even I asked, you can send it to BCH foundation directly. If it is uncomfortable to informed public key for segwit address to user Put this information(I wrote them TXID and my wallet address which I could know)
But the Bitmex team, they say they 'WILL NOT' help me. Because it is annyoing.
Is Bitmex is truly responsible exchange center?
@Bitmex_Mike @Bitmex_Viento @ak797