"The ongoing situation is to be discussed during a video meeting between transport ministers and the European Commission late next week. KLM said that nine EU member states, including the Netherlands, supports at least a limited suspension of enforcement of the flight compensation laws."
правда
"While the government supports KLM's policy for vouchers, it also supports passengers being awarded the refunds they are owed. "That right remains, we are only appealing to travelers to accept a voucher, if possible," the Ministry of Infrastructure and Water Management said."
https://nltimes.nl/2020/04/26/customers-angered-klm-refusal-give-cash-refunds-tickets-eu-discuss-issue